About

About Us

At Haven Neighborhood Services, we understand that Low-and Moderate-Income (LMI) individuals and families across Los Angeles county experience a great deal of financial hardship that impacts every dimension of their lives. More than 30% of renter households are spending at least half of their monthly income on rent and utilities, leaving little discretionary income for other bills and expenses. Homelessness starts rising when median rents in a region exceed 22% of median income and rises even more sharply at 32%; in Los Angeles, the median rent is 46.7% or nearly half of median income. The chronic financial and housing instability not only imposes high degrees of day-to-day stress, but it also limits their abilities to improve their overall financial and housing outlook.

Thus, we strive to integrate effective financial capability, housing, and supportive services that are essential for LMI individuals and families to achieve economic inclusion, mobility and, ultimately, financial security to combat poverty, prevent homelessness, and end their financial and housing crisis. This involves harnessing an array of resources, capabilities, and institutional support that enable vulnerable individuals and families to sustain themselves, thrive, and move up the economic ladder.

Mission

Our mission is to provide a safe haven for vulnerable communities, empowering them with no-cost financial education and services that break the cycle of economic hardship for good.

Our Vision

Our vision is to create a trusted haven for every underserved community, where financial and housing crises are eradicated, empowering individuals to thrive in their pursuit of happiness.

Core Values

Our core values commitment is the foundation of all that we do. Haven Neighborhood Services upholds the following (7) core values:

1. Collaboration: We build strong partnerships across sectors to connect clients with comprehensive support.
2. Empowerment: We equip individuals with the knowledge and resources to achieve financial and housing stability.
3. Integrity: We uphold the highest ethical standards, fostering trust and transparency in all we do.
4. Excellence: We deliver culturally sensitive, top-quality programs tailored to community needs.

History

For over a decade, Haven Neighborhood Services, a nonprofit 501(c)(3) has maintained an unwavering commitment to the financial health and education of our community members. All services that Haven Neighborhood Services provides are no-cost to our clients. Our organization, founded during the aftermath of the 2008 Economic Recession addresses financial crises among economically vulnerable individuals and families. Many of which have achieved financial freedom and ended their financial crisis through our education and direct financial counseling/coaching services.

General Certifications

City of Los Angeles Community Development Department

• NCRC
• Board Development: Orientation Basics
• Keeping Your Nonprofit Track & Out of Trouble
• Fundraising Strategies
• Proposal/Grant Writing

NeighborWorks America

• Financial Coaching: Helping Clients Reach Their Financial Goals
• Foreclosure Intervention & Default Counseling
• Default Counseling Certification, Part I
• Sharpen your Presentation Skills- Rejuvenate Education and Counseling Programs
• Credit Counseling for Maximum Results
• Advanced Reporting and Customization for Counselor
• Client Management and Tracking with Counselor
• Homeownership Counseling Certification: Principles, Practices and Techniques, Part I
• Building Skills for Financial Confidence
• Advanced Foreclosure: Case Study Practicum
• Delivering Effective Financial Education for Today's Consumer
• Transitioning Consumers: Counseling Clients To Take The Next Step
• Homeownership Counseling for Program Managers and Executive Directors
• Financial Capability
• Leading for Homeownership Counselors
• Compliance with State & Federal Regulations
• Homebuyer Education Methods: Training the Trainer
• Pre-Purchase Homeownership Education
• Post-Purchase Education Methods
• Rental Counseling
• CreditSmart

MoneyWise Consumer Action & Capital One

• Train the Trainer: Financial Capability Workshop 2013

National Community Reinvestment Coalition

• Fair Lending Investigations for FHIPs/FHAPs
• Full Fair Lending File Review
• Identifying Mortgage Abuses and Fair Lending Violations

National Commission for Health Education Credentialing, Inc.

• Homeownership Counseling
• Foreclosure Intervention and Default Counseling

Rural Community Assistance Corporation

• The Effect of Regulatory Changes in Assisting your Housing Counseling Clients

National Council of La Raza

• Homeless Counseling

California Housing Finance Agency

• Homeownership Programs Training on Policies and Procedures

Certificate of Recognition

Housing Rights Center

• Vendor for the 16th Annual housing rights Seminar

Certificate of Adoption

National Industry Standards Guidelines and Code of Ethics

• Adopter of the National Industry Standards for Homeownership Education and Counseling in Homeownership Counseling
• Adopter of the National Industry Standards for Homeownership Education and Counseling in Foreclosure Specialty